Week 1: Diagnosis and Prioritisation
Before automating, you need to identify which processes consume the most time:
- Customer service: WhatsApp, email, phone
- Invoicing: Create invoices, reminders, VeriFactu
- HR: Time tracking, holidays, payroll
- Marketing: Social media, content, SEO
- Documentation: OCR, classification, archiving
Week 2: Automated Customer Service
The first area of impact tends to be customer service:
- Connect WhatsApp Business and Telegram to the Messaging agent
- Set up automatic responses for frequently asked questions
- The agent classifies by urgency and escalates to a human if necessary
- Integrates with your CRM for historical context
What to expect: repetitive queries answer themselves and those needing judgement reach a person with the context already gathered. The percentage depends on your type of queries.
Week 3: Invoicing and VeriFactu
With the new Spanish e-invoicing regulations:
- The agent automatically generates invoices from orders
- Send personalised payment reminders
- Invoicing ready for VeriFactu: chained SHA-256 fingerprint, XML, QR and logbook (currently the product does not submit to the AEAT: it was tested in its test environment)
- Integrated PGC accounting: each invoice generates its journal entry
What to expect: fewer manual invoicing tasks and fewer transcription errors, with every invoice reviewable by a person.
Week 4: HR and Time Tracking
Automate staff management:
- Digital clock-in with geolocation
- Automatic overtime calculation
- Holiday and sick leave management
- Compliance with mandatory time recording (RD-Ley 8/2019)
- Public holiday and birthday alerts
What to expect: less time on staff administrative tasks, especially in calculating hours and holidays.
Where savings are usually noticed
Savings depend on each company, but these are the areas where repetitive work weighs most and where the team usually notices the change sooner:
- Customer service — responses to FAQs and message classification.
- Invoicing — issuing from orders and payment reminders.
- HR — clock-ins, overtime and holidays.
- Marketing — content drafts and SEO review.
How much does it cost?
The BionicAdri Basic plan starts at €275/month (per seat). AI is included in the platform and there is no credit wallet. See the plan details in pricing. Includes:
- 15 AI specialists (ADRI and its supervisor included)
- WhatsApp + Telegram + Email
- Integrated CRM
- Invoicing ready for VeriFactu
- Support in Spanish, English and Romanian
Conclusion
The four weeks are an implementation plan, not a promise of results: the pace and savings depend on each company. Even so, going area by area helps free up time for what matters: growing. If you want to see how it would work in your company, book a free demo.
- PYME
- Automation
- VeriFactu
- RRHH