Frequently asked questions
Frequently asked questions before you start
Everything worth knowing before you get started: price, data, timelines and support, in plain language. If you can't find your question, write to us and we'll answer.
Do I need to know about artificial intelligence?
No. You write what you need the way you would tell a colleague, by chat or by voice. ADRI decides which specialist handles it and with which tool.
What is BionicAdri?
It is two things together. BionicAdri is the platform that holds all your company's management: CRM, ERP, HR, operations, communication and support. ADRI is the team of 15 AI specialists that does the work when you ask.
Is the AI paid for separately?
No. The AI is included in the platform and there is no credit wallet for you to top up. Per-seat plans come with their monthly allowances of searches, images, video and audio.
How much does it cost?
Per-seat plans run from €275 to €5,500 a month, depending on how many AI tasks you want ADRI to run at once; there is no limit on users. The server where your data lives is chosen separately, from €100 to €300 a month. There is also pay-per-use and installation in your office. All prices exclude VAT.
Can I install it in my office with my own hardware?
Yes. If we install it on your servers, you pay an installation licence and, if you want us to maintain and update it, a separate maintenance contract. Maintenance is optional. You can choose just the server in your office with our AI (hybrid) or everything in your office with a dedicated AI machine.
Can I buy the source code?
Yes, it is quoted separately: request a quote. The licence allows you to use and adapt BionicAdri in your company, but not to resell the application or distribute it to third parties.
Where is my data?
You choose. In our cloud, on our own servers in Europe. In hybrid mode, with your data on a server in your office and our AI. Or everything on your premises, with a dedicated AI machine, so nothing leaves your network. The AI models are open source, you decide who sees what through roles and permissions, and there is a record of who accesses sensitive data.
How long does it take to get up and running?
A full rollout usually takes 4 to 8 weeks: analysis and design, installation and setup, training and testing, and go-live with support. Every project is different: we give you the exact timeline after talking to you.
Can I try it before signing up?
Yes. You request a demo, tell us about a real task and we show you how ADRI would do it, with an example from your day-to-day. You see it working before paying anything. Signing up does not cost anything either: we call you to activate it.
Can I bring the data from my current system?
Yes. We migrate data from ERP, CRM, Excel, Access, Tryton and payroll software such as Sage, A3Nom or NominaPlus, making sure customers, invoices and payments stay linked. It is part of the rollout service.
What happens if I decide to leave?
Your data is yours. You can export it: lists in Excel, reports in PDF or Excel, and your conversations with ADRI. If you leave, we help you do it in an orderly way. On the pay-per-use plan there is no minimum term.
Does ADRI do things without me knowing?
AI-powered automatic customer service comes switched off by default: you decide when to turn it on. And when ADRI speaks on the phone with someone outside your company, it says it is an AI.
What does it include to comply with European and Spanish regulations?
It brings the tools: GDPR, the EU AI Act, invoices with a chained fingerprint and QR code under VeriFactu (submission to the Tax Agency is not yet enabled), electronic signature (eIDAS), a whistleblowing channel (Law 2/2023) and working-time records with a report for the Labour Inspectorate. Responsibility for how you use each tool, for example sales prospecting, remains with your company.
What other tools does it connect to?
With 21 MCP connectors and 6 APIs of our own, as well as email, WhatsApp and Telegram. If you need a specific integration with your ERP or your systems, we build it by the hour.
What languages is it available in?
The platform and the website are available in 7 languages. You write to ADRI in your own language.
Who helps me if I have a problem?
We are a team in Murcia that builds management software for small and medium businesses. You will talk to people: every plan includes support hours, by email or by phone. Write to us at [email protected] or call +34 604 87 17 35.
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