Email with threads
You connect your mailbox via IMAP and SMTP with an app password. You see grouped conversations, the answered marker and your replies within the thread.
Channels
Email, WhatsApp and Telegram in a single work inbox
Your email, your WhatsApp and your Telegram live in the same place, alongside the chat with ADRI. You read, reply and archive without switching apps, and your team talks through an internal chat that no one else can read.
What it is
What is the channel inbox
It is the Channels screen: three tabs, Email, WhatsApp and Telegram, which open from the ADRI chat or from the Productivity menu. Each channel connects with your own account or number.
Beside it is Messages, an internal chat for talking with colleagues, one-to-one or in rooms. For customers and external people, the other three channels are used.
What it does for you
Each channel, with what you need
Fast and on mobile
The list loads instantly, notifies you of new emails and adapts to one column on mobile, with archive, snooze and swipe.
AI in your inbox
Summarise, translate, draft a reply or improve your draft. ADRI suggests, but you send it by pressing Send.
You link your number by scanning a QR code. You chat, send images, audio, video and documents up to 20 MB, and you can enable automatic replies.
Telegram
You log in with your real Telegram account, not with a bot. There is a personal session and a business session, and auto-reply is optional.
Talk to ADRI
By writing to yourself on WhatsApp or in Telegram Saved Messages, ADRI always replies to you, without setting anything up.
How it works
Up and running in 3 steps
You connect your accounts
Email setup with an app password, QR for WhatsApp, phone number and code for Telegram.
You work from one place
You open Channels from the ADRI chat and switch tabs depending on the channel each customer writes to you on.
You let ADRI help
You can enable summaries, drafts and automatic replies with your own instructions, if you want.
Internal messages
A team chat that's truly private
One-to-one and rooms
You message a colleague or create a room for 2 to 30 people. Anyone who joins sees the full history. Only the creator invites, removes or deletes the room.
Photos, files and voice
You attach up to 5 files per message, with photos up to 15 MB and video or audio up to 50 MB, and record voice notes.
Notifications without the stress
The bell notifies you without showing the content. Only if about 10 minutes pass without you reading it do you receive an email or WhatsApp. You can mute, pause or block.
Privacy
No one else can read your conversations: neither your manager nor an administrator. Messages are deleted after 180 days.
What's worth knowing
Clear limits for each channel
Personal Outlook
Personal Outlook, Hotmail or Live mailboxes cannot be connected, because Microsoft closed that access. Gmail, Yahoo, business Microsoft 365 or your own domain work.
WhatsApp with AI
Automatic support for customers and unknown contacts is off by default and only replies with text: it doesn't create records or leads.
Telegram and tickets
The option to create a ticket from Telegram or WhatsApp does not generate tickets today. For that, you use the support email.
Price
From €275/month, AI included
You pay per seat: a seat is an AI task running in parallel, not a person, so there is no limit on users. The server where your data lives is chosen separately, from €100/month. Prices exclude VAT.
Frequently asked questions
What people usually ask us
Do I have to give my Gmail password?
No. You generate a 16-character app password in your Google account and use that instead. There is no button to connect with Google.
Can I use my company WhatsApp and my own at the same time?
If you have permission for both, two tabs appear: Personal and Business. The Business number is shared by the team and is configured by whoever administers the server.
Can ADRI reply for me on WhatsApp or Telegram?
Only if you enable auto-reply, which can be a fixed text or an ADRI response with your instructions. In email, ADRI drafts but you send it.
Who can read internal messages?
Only their participants. There is no screen that lets an administrator read other people's conversations.
Do mass campaigns go through this inbox?
No. CRM campaigns and notifications go out through a separate queue, with pauses between messages and quiet hours at night.
No-obligation demo
We show you your channels on one screen
Tell us how you work today and we'll show you how ADRI would do it with your data. No obligation.